Proudly Canadian

Privacy Policy

At bodyfuel™, we strive to provide our customers with the best possible sleep experience. We understand that choosing the right mattress is a personal decision, and that’s why we offer a 180-night sleep trial for all our mattresses (x2 the terms of most brands). If for any reason you are not satisfied with your bodyfuel™ mattress, we offer a one-time exchange for a different mattress size or firmness level.

Collection and Use of Personal Information:

  • We collect personal information that you provide to us when you use our website or purchase our products. This information may include your name, email address, phone number, billing and shipping addresses, payment information, and other information necessary to process your order.
  • We collect personal information that you provide to us when you use our website or purchase our products. This information may include your name, email address, phone number, billing and shipping addresses, payment information, and other information necessary to process your order.
  • We use your personal information for the following purposes:
  1. To process and fulfill your orders
  2. To communicate with you about your orders and our products and services
  3. To personalize your shopping experience on our website
  4. To send you marketing and promotional materials that we think may be of interest to you, unless you opt out of such communications
  5. To improve our website and services
  6. To comply with legal and regulatory requirements

Disclosure of Personal Information:

  • We may disclose your personal information to third-party service providers that help us process payments, fulfill orders, and provide customer support. These providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.
  • We may also disclose your information as required by law or to protect our legal rights, property, or safety.

Ontario Online Privacy Protection Act

  • As an Ontario-based company, we comply with the Ontario Online Privacy Protection Act. This means that we collect, use, and disclose your personal information only for the purposes for which it was collected, and we protect it with appropriate safeguards against loss, theft, and unauthorized access.

Protect Visitor Information

  • We use a variety of security measures to protect your personal information, including encryption and secure socket layer (SSL) technology. We also restrict access to your information to authorized personnel only.

Marketing Communications

  • If you have opted in to receive marketing communications from us, we may use your personal information to send you emails or other promotional materials about our products and services. You can opt out of these communications at any time by clicking the unsubscribe link in the email or by contacting us directly.

Third-Party Sites and Social Media Platforms:

  • Our website may contain links to third-party sites or social media platforms. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before sharing any personal information with them. We may also use social media platforms to promote our products or communicate with customers. If you engage with us on social media, please note that we may collect and use your personal information in accordance with this Privacy Policy.

Mobile Message Service

  • By opting-in to our mobile message service, you are providing consent for us to send you text messages and/or push notifications related to our products and services, as well as occasional marketing messages. Message and data rates may apply, depending on your mobile service provider. We may modify or cancel the service or any of its features at any time without prior notice. We reserve the right to terminate your access to the service or to any portion of it at any time without notice, for any reason.
    You can cancel the mobile message service at any time by texting “STOP” to the number from which you received the message. You acknowledge that we may use an automatic telephone dialing system to deliver messages to the phone number you have provided.

Cookies

  • We use cookies and other tracking technologies to collect information about your browsing behavior and to personalize your experience on our website. You can adjust your browser settings to block cookies, but this may limit your ability to use certain features of our site.

Security

  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. However, no data transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee the absolute security of your data.

Updates to this Policy

  • We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this policy by posting a notice on our website or by sending you an email.

Questions and Feedback:

  • We welcome your questions, comments, and feedback regarding our website, products, and services. If you have any questions or concerns about our privacy policy, please contact us at support@bodyfuelsleep.com. We will do our best to address any issues or concerns you may have in a timely and efficient manner. Your feedback is important to us and helps us improve our products and services to better meet the needs of our customers.
  • By using the bodyfuel website and purchasing our products, you consent to the collection, use, and disclosure of your personal information as outlined in this policy