Terms and Conditions
Welcome to bodyfuel, the online store that delivers premium mattresses and bedding accessories to customers throughout Canada. By using our website, you agree to the following terms and conditions. These terms may change at any time without prior notice, so please check this page regularly for updates.
Ordering and Shipping
- To place an order with bodyfuel, you must be at least 18 years of age and have a valid credit card or other accepted payment method. We offer free shipping within Canada*, and we use a third-party carrier to deliver your mattress. Please allow 5-7 business days for delivery, although this may vary depending on your location and other factors outside our control.
Exchange Policy
- We want you to be completely satisfied with your bodyfuel mattress, which is why we offer a one-time exchange policy. If you find that the mattress is not suitable for you after the first 30 days of use (body adjustment period), you can exchange it for a different model of equal or lesser value. This exchange policy is valid within 180 days of purchase. Please note that this policy only applies to the mattress and does not include any bedding accessories, which are final sale. If you opt to exchange for a mattress of a greater value, you may pay the difference from the original price paid to the current retail price.
Warranty
- All bodyfuel mattresses come with a 20-year limited warranty that covers defects in materials and workmanship. If you experience any issues with your mattress during this period, please refer to the separate Warranty Information page on our website for instructions on how to make a claim. This warranty does not cover normal wear and tear, damage caused by improper use or care, or changes in personal preferences.
Use of Website
- By using the bodyfuel website, you agree to use it only for lawful purposes and in a manner that does not infringe on the rights of others. You may not use any content or materials on the site for commercial purposes without our express written permission. We reserve the right to restrict or terminate your access to the site at any time for any reason.
Privacy Policy
- We take your privacy seriously at bodyfuel, and we are committed to protecting your personal information. Please see our separate Privacy Policy for more information on how we collect, use, and disclose your data.
Intellectual Property
- All content on the bodyfuel website, including text, graphics, logos, images, and software, is the property of bodyfuel or its licensors and is protected by copyright and other intellectual property laws. You may not use or reproduce any content without our express written permission.
Limitation of Liability
- In no event shall bodyfuel or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or website. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.
Governing Law and Jurisdiction
- These terms and conditions shall be governed by and construed in accordance with the laws of the Province of Ontario. Any legal action or proceeding arising out of or in connection with these terms shall be brought exclusively in the courts located in Toronto, Ontario.
Contact Us
- If you have any questions or concerns about these terms and conditions, please contact us at support@bodyfuelsleep.com.
- By using the bodyfuel website and purchasing our products, you agree to the above terms and conditions. Thank you for choosing bodyfuel!